Check-in & Access
How to check in to your apartment
3 min read · 3 min
Complete your check-in form first
Before you can access the apartment, you must fill in the check-in form in the Rentujemy guest portal. You'll receive a link in your booking confirmation — open it and complete the form as soon as possible, ideally before arrival day.
Open your guest portal link
Use the link from your booking confirmation email or the Rentujemy message on your booking platform.
Fill in the check-in form
Enter the required details for all guests. This is mandatory — access instructions are only released once the form is submitted.
Security deposit (if required)
Some reservations require a security deposit. If yours does, you'll be prompted to authorise it in the guest portal as part of the check-in process. The deposit is a temporary card hold — not a charge.
Accessing the apartment
Find the building entrance
Use the address in your check-in message. If there is a building intercom or entry pad, the code is included in your instructions.
Locate the key safe or smart lock
Most apartments use a key safe box mounted near the door, or a smart lock with a PIN code. Both are listed in your check-in message.
Enter the apartment
Use the code to open the lock or retrieve the key. Close and secure the door behind you.
Confirm your arrival
If prompted, confirm your arrival via your booking platform (Airbnb, Booking.com) so the host is notified.
Standard check-in time
Check-in is from 3:00 PM. If you arrive earlier, see the Early Check-in article for options.