Guests
Check-in & Access#
How to check in to your apartment
Step-by-step guide to accessing your Rentujemy apartment on arrival day.
3 min
Early check-in
How to request early access to your apartment before the standard 3:00 PM check-in time.
2 min
How to check out
What to do before you leave and how to return the apartment keys.
2 min
Late checkout
How to request a checkout time later than the standard 11:00 AM.
2 min
Your Stay#
WiFi, parking, and apartment amenities
Everything you need to know about getting connected and using your apartment.
3 min
House rules and policies
The key rules that apply to all Rentujemy properties and how we handle violations.
3 min
Extending your stay
How to add extra nights to your reservation if your plans change.
2 min
Policies#
Support#
During Your Stay#
Booking#
Cancellation policy
How flexible cancellation works at RENTUJEMY and what you pay if you cancel.
2 min
Discount coupons and promo codes
How to apply a discount code when booking on RENTUJEMY.COM and how the discount is calculated.
2 min
Instant confirmation — your booking is secured immediately
How RENTUJEMY instant confirmation works and what it means for your booking.
2 min
Best price guaranteed — why booking directly saves you money
Why booking on rentujemy.com always gives you the lowest available rate for the same property.
2 min
Book directly — no middleman, no platform
What it means to book directly with RENTUJEMY and why it gives you a better experience.
2 min
Getting Started#
House Rules#
Official Polish partner of
Homes & Villas by Marriott Bonvoy
Safety
Your deposit adapts to your history
First-time guests may pay a deposit. Guests with a clean track record pay less — or nothing. Trust is earned and reflected in your terms.
We verify who you are
Identity is verified before a reservation is confirmed — protecting the property, the neighbourhood, and every guest who stays there.
One team, end to end
The people who prepared your apartment are the same people you call if something goes wrong. No anonymous subcontractors.
Digital access — no coordination required
Your door code arrives before you do. No key handover, no waiting, no scheduling around someone else.
AI support with instant human escalation
Routine questions answered instantly, 24/7. Urgent issues reach a real person within minutes — no ticket queue.
Privacy during your stay
We do not enter the apartment during your reservation. Your space is yours. In an emergency we notify you first.