← Property Owners

Operations

Tracking issues and repairs in your owner cockpit

2 min read · 2 min

Full transparency on every repair

Every maintenance task logged against your property is visible in your owner cockpit. You can see what was reported, what's being worked on, and what's already resolved — in real time, without having to ask.

1

Log in to your owner cockpit

Go to rentujemy.com/owner-cockpit and click on your property.

2

Scroll to Issues & Repairs

Below your reservations you'll find the Issues & Repairs section. It lists every open and recently resolved maintenance item.

3

Read the status

Each issue shows a status badge so you always know where things stand.

What each status means

1

Reported

A problem has been flagged — by a guest, cleaner, or coordinator. The team has taken note and will schedule the repair.

2

In progress

A technician or maintenance person is actively working on it. If the cost requires your approval, we contact you separately before proceeding.

3

Resolved

The issue has been fixed and the task closed. The cost, if any, will appear as a deduction in your next payout statement.

ℹ️You don't need to chase us for updates. The cockpit reflects the live state of every task as soon as our coordinator marks progress.
Didn't find what you were looking for? Contact us