Your Stay
WiFi, parking, and apartment amenities
3 min read · 3 min
WiFi
Your WiFi network name and password are in your check-in message. You can also call our AI hotline at any time — just ask for the WiFi details and they'll be read out to you.
Parking
Parking availability depends on the property. If parking is included, your bay number and access instructions are in the check-in message. Guest parking areas are clearly marked. Contact support if you're unsure where to park.
Kitchen and appliances
Each apartment is fully equipped — cooker, fridge, kettle, and dishwasher where available. Basic essentials (washing-up liquid, sponge, bin bags) are provided. If an appliance isn't working, contact support.
Bed linen and towels
Fresh bed linen and towels are provided for every stay. If you need extras during a longer stay, contact support and we'll arrange a mid-stay refresh.
Heating and air conditioning
Controls are usually on the wall in the main room. If you can't locate them or the system isn't responding, call our support hotline — they can walk you through it remotely.