Cohosts — Cohosting Model
Getting Started#
What is the cohosting model?
How the RENTUJEMY cohosting arrangement works — what you do, what we do.
3 min
Getting started with the RENTUJEMY platform
How to log in, where to find your properties, and how to navigate your first days on the platform.
3 min
Who is RENTUJEMY?
The short story of who we are, where we come from, and why we manage properties the way we do.
3 min
Your Property#
Your property calendar
How to read the reservation calendar and what information is visible to you.
2 min
Updating access codes and property details
How to update door codes, WiFi, parking, and access instructions directly in the platform.
3 min
Managing upsells
How to enable, disable, and update the optional services offered to guests at your property.
2 min
Operations#
Coordinating cleaning with tasks
How cleaning tasks work in the platform — from creation to completion.
4 min
Guest verification
How RENTUJEMY verifies every guest before granting access — identity, selfie, phone number, and booking history.
3 min
Check-in and access codes
How guests receive access to the property, and how cohosts manage entry codes in the portal.
3 min
Cleaning standards and checklist
The cleaning standard RENTUJEMY requires between stays, and how photo documentation protects cohosts in damage disputes.
4 min
Guest communication
How communication with guests works — RENTUJEMY handles all guest contact; cohosts manage only internal escalations.
3 min
Reporting damage and claiming against guests
How to report damage to RENTUJEMY, what evidence is required, and how funds are recovered — through the deposit, a direct guest claim, or the booking platform.
4 min